Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per year / Health, dental & vision / 401K match / PTO - As a Member Services Associate, you will: Communicate with clients through various channels such as email, chat, and phone to address their inquiries and concerns; Provide exceptional customer service by promptly and accurately assisting clients with their needs; Maintain a high level of professionalism and empathy while handling sensitive and confidential information; Utilize various software and systems to document and track client interactions and resolutions; Collaborate with other team members to ensure a seamless and positive client experience; Continuously educate yourself on the latest products and services offered by Maven Clinic to better assist clients...Hiring Immediately >>