Job Details

Job Title: Administrative Aide 2
Job Location: Irwindale, CA 91702( Hybrid - Onsite required Mondays and Tuesdays)
Job Duration: 18 Months (possibility of extension)
Shift: Monday - Friday, 7:00am - 3:30pm
Payrate: $21.79/ hr. on w2

Duties and Responsibilities:
This role provides comprehensive operational and administrative support across the Credit and Payment Services (CAPS) organization.

1. Support Desk Operations:

• Provide support across all CAPS desks, including Active, Inactive, Risk, and AMP areas. Manage and respond to requests received via the Credit Notify Inbox and CAPS-related emails.

• Assist credit administrators with surety bonds, Certificates of Deposit (CDs), and Letters of Credit, ensuring accuracy and compliance.

• Manage and track surety bonds, oversee credit checks, and maintain the bills box to support financial controls and documentation.

• Investigate and resolve issues related to duplicate payments, ensuring proper reconciliation and resolution.

• Collaborate with the Revenue Protection team, dedicating Tuesdays to related responsibilities and initiatives.

• Perform mailroom responsibilities during onsite days, primarily on Tuesdays.

• Provide ongoing and ad hoc support to all departments within the Credit and Payment Services organization as needed.

• Associate's Degree.

• Strong organizational skills.
• Keen attention to detail.