Job Details

About the job Remote Customer Engagement Advisor

Position Overview

Looking for a flexible remote opportunity where you can connect with people and help bring their travel plans together? We're currently growing our team and inviting motivated individuals to apply for the Remote Customer Engagement Advisor role.

In this position, you'll work directly with clients to explore travel options, coordinate reservation details, and ensure their planning experience is smooth and well organized. This role is a great fit for individuals who enjoy communicating with others, staying detail-focused, and working independently in a supportive remote environment.

No previous travel background is required-step-by-step training and ongoing support are included.

What You'll Be Doing

• Engage with clients to understand their travel interests and preferences
• Help coordinate personalized travel arrangements that match client needs and budgets
• Review and compare available booking options using approved systems
• Confirm reservations and ensure itinerary details remain accurate
• Provide helpful suggestions to enhance the overall client experience
• Communicate professionally through email, phone, and messaging platforms
• Support clients with itinerary updates, adjustments, and service-related requests
• Maintain organized client records and booking documentation
• Participate in onboarding and ongoing development sessions

• 100% remote role work from anywhere
• Flexible scheduling options available
• No prior experience required training provided
• Access to travel incentives and partner resources
• Supportive team environment with mentorship
• Opportunities for long-term growth and advancement

• Strong communication and relationship-building skills
• Detail-oriented with solid organizational ability
• Comfortable using computers and online tools
• Able to work independently in a remote setting
• Must be 18 years or older
• Must be authorized to work in the US, UK, Mexico, Australia, or Spain
• Comfortable communicating in English