Job Details

Assistant Branch Manager

The Assistant Branch Manager (ABM) is responsible for the efficient daily operation of a full-service branch. In the absence of the Branch Manager, the Assistant Branch Manager would assume full responsibility for a full-service branch. The ABM promotes bank products and services that support overall company goals.

Essential duties and responsibilities include partnering with management to coordinate and attain branch, region, and company objectives; providing assistance with hiring, coaching, and leading a strong support team of retail staff; complying with all company policies and procedures; having the ability and knowledge to backup all retail positions within the branch; ensuring all retail or branch operational functions are performed accurately and in a timely manner; originating, processing, and closing various consumer and small business loan products; maintaining and developing business for the branch; participating in civic and community organizations as needed; completing regular monthly branch audits; ensuring all security procedures are strictly followed; mitigating monetary losses by utilizing good judgment and sound decision-making skills in managing the daily operations of the branch(es); conducting regular staff meetings to keep staff informed; completing employees annual performance reviews in a timely manner, and disciplinary action as needed; maintaining a safe and professional business environment; ensuring all equipment is in good working order; participating in regular SWOT analysis for competitive advantage; lifting coin bags up to 50 lbs; and performing any other related duties as required or assigned.

Qualifications include knowledge of a specialized field, equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. Intermediate: Payroll Systems, Spreadsheet, Word Processing/Typing Basic: 10-Key, Human Resources Systems, Presentation/PowerPoint. No supervision. Supervises the following departments: Retail Branch.

Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable. The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Intense customer focus and ability to build strong customer relationships. Ability to work as a team. Must seek out opportunities to interact with customers and make customer service a top priority in the branch. Must enjoy the challenge of selling and closing a sale. Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals. Must take ownership and responsibility for the success of the branch. May be required to work an alternative location within the region or market.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.