Provides executive leadership in developing and executing nationwide policies, strategic plans, and processes and procedures to carry out Multi-Family Housing programs.
Administers nationwide loan, grant, and loan guarantee programs, including budget planning, resource allocation, and risk-based portfolio asset management.
Supervises key senior staff (GS-14/15) and leads a nationwide team of over 300 employees, fostering an inclusive, high-performing workforce that meets or exceeds agency objectives.
Serves as primary advisor and liaison to senior leadership, Congress, state officials, and national housing stakeholders on matters related to multi-family housing policy and resolves complex operational issues.
Leads program evaluations and implements data-driven strategies to optimize housing portfolio performance and streamline program delivery.
Oversees nationwide field operations, credit compliance, and risk management while driving strategic collaboration and operational support throughout the country.
Ensures full compliance with statutory and regulatory guidelines and executive initiatives across all loan-making, servicing, and internal management activities.